Event FAQs

Want to know more about taking on an event for Parkinson's UK? Read some of our frequently asked questions below.

Before registering

What is the difference between ''own place'' and ''charity place''?

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An ''own place'' means you have purchased your place directly through the event organisers or were successful in the ballot. You can still register to be part of the team and fundraise for us, but with no minimum fundraising target. 

 

''Charity place'' is when you pay a registration fee to the charity for your entry into an event. You’ll then have a minimum fundraising target and deadline which is typically 6 weeks after the event date. Because we receive a limited number of places in some events, you may need to apply for a charity place.

Where will my fundraising go?

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The money you raise helps make the biggest possible impact: speeding up a cure for Parkinson's, developing new treatments, getting life-changing support to more people, and improving Parkinson’s services. We’re almost 100% funded by our supporters, so every contribution, big or small, makes a real difference. 


Find out more about where your money goes.

What support is available when I sign up to an event?

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You’ll be supported by one of our dedicated events team members, who’ll be on hand to answer any questions and talk you through your event journey. If you’ve requested one, you’ll receive a welcome pack and have access to fundraising materials including collection tins, training tops and much more. 

We’ll invite you to our social media groups to connect with other participants, and give you access to our expert training coach and hub to help you get event-day ready. 

Where possible, we’ll be at cheerpoints and charity villages across the event calendar to support you on the day!

Can I allocate my fundraising to a specific area of the charity?

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Parkinson’s UK supports many different areas across the Parkinson’s community. If you would like your fundraising to be directed to a specific area of the charity to support a particular programme, appeal, or area such as research, please let the events team know before you begin fundraising.

Please note that if you have secured a charity place, your minimum fundraising amount cannot be allocated to a local group or branch. However, any money raised above your minimum target can be directed to a local group or branch. If you have secured your own place, all the money you raise can go to a local group or branch if you wish.

How can I volunteer at an event?

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We’re always looking for amazing people to support our events. Our brilliant volunteers help make our events truly special. Whether you’re joining our cheer squad at a cheerpoint, helping out at our charity villages, or celebrating with participants at our post-race receptions, there are lots of ways to get involved. We also offer travel expenses to help you get to us from wherever you are.

If you’re interested in volunteering at an event, please email events@parkinsons.org.uk.

Once you've registered

What's the registration console deadline?

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For some events, if you have a charity place, the registration console is where you officially register with the event organisers. You’ll receive a link in an email to complete your registration, and this will include personal details such as expected finish times and emergency contact details. 


As part of our terms and conditions when signing up, supporters are given 4 weeks to complete this link from when it is sent. If you don't complete this in time, the place will be re-allocated to others waitng to join. If you can't find this email, please contact events@parkinsons.org.uk to have it resent. 

How do I set up an online fundraising page? 

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There are many online fundraising platforms to choose from. For most of our events, a fundraising page will be automatically created for you, but for some of our events this is not an option. 

Where a fundraising page isn't automatically created for your event, we recommend using JustGiving. It's a great alternative platform for collecting your donations.

I’m unable to login to my Parkinson’s UK fundraising page?

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For most of our events, a fundraising page will be automatically created for you. Log in via our Get Involved page, where you’ll be prompted to enter your details. If you’re having trouble logging in, please reset your password or contact our events team.

I have more than one online fundraising page. Can I connect them?

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If you have more than one fundraising page across Enthuse, JustGiving or Parkinson’s UK, there is no need to worry. Just pick one and direct your supporters to donate there, so all your donations are collected on one page. 


Currently, if you have money split across multiple pages there is no way of connecting them online. However, you can add your totals as offline donations to reflect this if you wish to do so. Please contact events@parkinsons.org.uk, if you have any questions.

If I’m fundraising as part of a team, can we use a joint fundraising page? 

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Yes! Just let us know by emailing events@parkinsons.org.uk, and remember to set your target as your combined fundraising amounts. 

If you’re using a Parkinson’s UK fundraising page, you can create a team when you are signing up in the ‘Team’ section of the sign up form when you register. Your page will then show your combined fundraising target and total raised.

When will my top arrive and what if it doesn't fit?

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Your top will be sent 4-6 weeks before your event. If your top doesn’t fit, please email the events team as soon as possible so we have time to replace it. Please return any swapped tops to the following address:

Parkinsons UK
C/O Partridges
Eagle Avenue
Magnetic Park
Desborough
NN14 2WD

What happens if I need to drop out or defer my entry?

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Please contact events@parkinsons.org.uk as soon as possible if you need to drop out. All of our registration fees are non-refundable, and we may be unable to offer deferrals to future events. If you have signed up via a third party, you will need to reach out to them directly to manage your registration.

How do I add offline donations to my online fundraising page?

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Let's get your total up to date! Each online fundraising platform has a different process, so we’ve linked their help guides below:

Enthuse

JustGiving 

If you’re using a Parkinson’s UK fundraising page, contact the events team and we’ll add your offline amount to the page for you. 

How do I receive a letter of authority?

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A letter of authority is a written document from a charity that gives you permission to collect donations on their behalf. You might need this if you’re organising a raffle or requesting matched funding. Please email the events team, and we’d be happy to send one to help with your fundraising.

I'd like to create my own poster, can I use the Parkinson's UK logo?

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We recommend using our Create platform. This lets you use our brands colours, fonts and logos to give your fundraising a professional and cohesive look. When using our logo, please to use the phrase ‘in aid of Parkinson’s UK’.

After the event

How do I claim gift aid on the money I raise?

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Through the UK government’s Gift Aid scheme, for every £1 donated we can claim back 25p at no extra cost to you or your sponsors. 

For online donations, each sponsor will be given the option to add Gift Aid. For offline donations, simply post your completed sponsorship form to us and we can claim Gift Aid on your behalf. 


Find out more about how gift aid works.

How do I send in offline and online donations? 

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Any money raised online via Enthuse, JustGiving, or your Parkinson’s UK fundraising page will come directly to the charity - so you’re all set! 

If you've collected cash donations, there are three ways to send them to us:

1. If you have an online fundraising page, you can pay the cash donations into your bank account and then make a single bulk donation to your page.

2. You write a cheque and post it to us at:

Supporter Care
Parkinson’s UK
50 Broadway
London
SW1H 0DB

Please include your name, the event you’re taking part in, and your sponsorship forms so we can claim Gift Aid on all of your fantastic fundraising.

3. Alternatively, you can call our events team on 020 7936 3935 to make the payment over the phone.

Can I receive matched funding?

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Matched funding is when an employer matches an employee's donation or fundraised amount for a registered charity up to a certain amount. For example, if you raise £500, your employer may be able to contribute an additional £500. 

You may be eligible for matched funding through your workplace. Check with your employer to check, and if you need a letter of authority from the charity, please contact the events team.

When is my fundraising deadline? 

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The fundraising deadline for all our event fundraisers is 6-8 weeks after your event date. If you need to extend your deadline or expect to collect any donations after this date, please contact the events team.

Why have I not received a certificate for my fundraising? 

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We send all our fundraisers a certificate after the fundraising deadline to say thank you and show our appreciation for all of your hard work.

If you haven't received yours, it may have been lost in the post. Please email events@parkinsons.org.uk so we can resend it.

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Contact us

We’re here to support you every step of the way.

Call us

020 7963 3935